Clean Slate Steam Cleaning Clean Slate Steam CleaningClean Slate Steam Cleaning

"The ONLY flat rate pricing company in Charlotte! Quit worrying about getting the best deal."

704-551-0611

WE ARE THE ONLY CARPET CLEANING COMPANY THAT HAS ADVERTISED ITS PRICING LIST!








-Pricing -

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Carpet

We have a $60 minimum, to cover expenses.

Furnished rooms - $40.00 per room to move furniture.

Empty Rooms - $30.00 per room.

Open Areas / Traffic Lanes - $25.00 per room.

Hallways (to 20') - $25.00 each.

Staircase - $25.00 each. (Up to 15 steps, $1 each extra step)

Area Rugs - Varies by size, room size (8' X 10' for example) $25.


Upholstery

Sofa - $75 (up to 7' then $10 per additional foot)
It's extremely rare to find a regular sofa over 7' long. Generally the only sofas that exceed the 7' limit are sectionals.

Loveseat - $65

Chair/Recliner - $40

Chair/Oversized - $45

Ottoman - $15

Dining room seat cushion - $5.00

Fully upholstered dining chair - $20.00

Autos

Upholstery - $15 per seating area

Carpet - $20 front / $20 back / $10 cargo area (SUV's,mini-vans)

Telephone:

704-551-0611


704-551-0611

-Carpet Flaws-

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Steam Is King

Nothing is more effective than ‘steam cleaning’ to get maximum soil removal. The hotter the water the more effective it gets. Our equipment provides all the heat and vacuum that your soil can’t handle! It is also the safest form of cleaning for the longevity of your carpet as it is the least abrasive form of cleaning. Steam cleaning is even touted by the Environmental Protection Agency as the most effective form of cleaning your carpet!

As effective as steam cleaning is, sometimes the condition of the carpet detracts from expectations one desires from getting their carpet cleaned. The following are examples

Burns- Cigarette ashes, the accidental iron on the carpet, hot grease etc. will permanently damage the carpet by melting the fibers.

Dullness- Carpet manufacturers develop various grades of luster to carpet. There are bright, semi-bright, semi-dull, and dull. Lack of sheen could be due to its original intent. Soil will damage the luster if it remains over a period of time. Therefore your carpet may appear dull even after cleaning.

Fading- Over time your carpet may lose its color, some colors tend to fade quicker than others do. Sunlight is the major contributor to the problem and to a lesser extent, air pollution. Heavy soiling will aid in the fading process as well and cleaning will make the fading more apparent.

Blooming- Most carpet in the residential sector is of the cut-pile variety, meaning that it is composed of tightly wrapped tufts. This type is susceptible to unraveling at the tips of the tufts (blooming) in the high traffic areas.

Matting or crushing- Matting occurs second in the wear process after blooming on cut pile carpet, The tufts become almost or completely unraveled and compress together in high traffic areas unable to stand upright anymore. In loop-pile carpet the loops of carpet will compress together and also lose the ability to stand upright after excessive wear.

Fuzz- Commonly, little balls of fluff appear on the surface of new carpet. There should be no alarm as these are just small loose fibers left over from the cutting process at the manufacturer. As the carpet ages, fibers may come loose due to wear.

Pile Reversal- A normal characteristic of cut-pile carpet in which patches of tufts lie in the opposite direction. This gives the optical effect of a darker area and is sometimes referred to as looking "dirty". Carpet is designed to reflect light and when the offending patch lies in an opposite direction it reflects the light in a different tone and therefore is not "dirty".

Telephone:

704-551-0611

704-551-0611

-Frequently Asked Questions-

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FAQ’s

The most puzzling question is what method should be used to clean the carpet. Here are the 4 methods used in the industry, compare and see the difference.

Dry Cleaning Method- Absorbent particles are liberally spread on carpet to absorb soil. These abrasive particles cannot be removed thoroughly and promote premature wear. Then the carpet is buffed with rotating pads (bonnets) to absorb the soil. After repeated cleanings with this abrasive method the carpet can dull.

Surface Cleaning Method- These use the bonnet and pressurized combination. This cleans just the tips of the carpet and doesn’t effectively clean corners and stairs due to the make of the bulky equipment used. There is the possibility of untangling the tufts of plush carpet.

Shampoo Method- This uses rotating brushes that abrade the carpet and is only able to clean the tips of the carpet. It also leaves a sticky residue behind, even when a "double clean" method is used, and re-attracts soil.

STEAM CLEANING- A pre-spray solution is sprayed to loosen soil. Hot filtered water cleans the entire fiber. There is no such thing as a "surface clean" with steam cleaning. This quickly removes even ground in soil. The vacuum extracts around 95% of the moisture resulting in fast drying. There is no residue left behind. The equipment effectively cleans corners and steps removing dust, allergens, and other microscopic pollutants that carpet traps.

Q: Is the carpet wet after you’re done?

A: The carpet is left close to 95% dry. It will be just enough moisture left to moisten your hand.

Q: Can I walk on it immediately afterward?

A: Yes. But make sure your feet are clean, as the moisture will quickly clean it off your shoes. Be careful when stepping off unto uncarpeted areas.

Q: Will the wet carpet affect my furniture?

A: It might. That is why we use Styrofoam blocks and small plastic pieces to place under the base and legs of your furniture. This separates them from the carpet preventing rust and furniture stains.

Q: How long does it take to dry?

A: Less than 24 hours. In most cases it dries in less than 14 hours but this depends on the air circulation in the house.

Q: Can you remove this spot caused by _____? (A question commonly heard over the phone)

A: We can’t guarantee to remove any spot until we’ve seen it. The are many factors that can inhibit the removal of a spot. The length of time it has been there. What was used to initially clean the spot? Is the spot in a high traffic area? Has the carpet been cleaned on a regular basis? Has it ever had protection added to it such as Scotchgard? What is the composition of the Spot? All these factor in.

Telephone:

704-551-0611

704-551-0611

–Services Rendered & Guidelines-

The SMALL Print

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There is always small print, right? In our case it’s due to the vast array of shapes, sizes and furnished complexities of each individuals home.

Overall:

  1. We have a $60 minimum to cover expenses on smaller cleanings.
  2. We accept cash, checks, Visa and MasterCard.

Furniture:

  1. We don’t move furniture from room to room or rearrange the furniture. We only move it one space out from its original position then back again. This drastically reduces the chance of damaged walls or furniture.
  2. A sofa is priced based on it being 7’ long. There is a charge of $10 for each foot thereafter.
  3. We don’t clean furniture covered in Haitian cotton. The fabric is very susceptible to bleeding. The fabric is also extremely rare in the Carolinas.

Carpet:

  1. Room prices are based on a room being 300 square feet, roughly 17.5’ x 17.5’, or less. There is a .10 per square foot charge over this size.
  2. Combination rooms are counted as two rooms. This is due to two different sets of furniture - Dining & Living room furniture.
  3. Closets are included in the rooms cleaned (they are not factored into the size of the room) but we don’t clear the closet floor of boxes and such.

Telephone:

704-551-0611

704-551-0611

-Operations-

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How We Operate

Do you keep putting your carpet or upholstery cleaning off? If so, maybe it’s because you’re not sure just what to expect.

First thing to do is give us a call. Let us Know what you want cleaned and when. We quickly give you a quote and time we can be there.

Procedure at Your Home (For Carpet)

  • Upon entering we request to see the work you want done and ask you to point out any particular problems that you’re concerned about.
  • Furniture is then pulled out one space and equipment is placed at the farthest point of the job.
  • As the carpet is cleaned the furniture is placed back. The traffic areas are then sprayed with a pre-spray solution to loosen soil. And protective plastic or Styrofoam is placed under the furniture to prevent staining or rusting.
  • As cleaning progresses tougher spots are treated and cleaned.
  • Upon finishing, the carpet is (if purchased) either deodorized, protected; both, and raked depending on your wishes.
  • Carpet can be walked on if feet are clean and care is taken stepping off onto uncarpeted areas.
  • Total time in the house varies greatly upon how much furniture that you want moved.
  • Drying time will be no longer than a 24-hour period, usually within 14 hours or so.

Telephone:

704-551-0611

704-551-0611

-Recipes-

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Science behind the Spot

Acids stain carpet. Most of the dilemmas we encounter are acidic in nature. To counter this we have to battle it with an alkaline solution. The trick is to find the opposite strength in alkalinity as the stain has in acidity. The following is a cost-effective solution for the emergency.

Recipes for Disaster

These solutions are most effective when used immediately after the soil has occurred. A spill that has set for some time will obviously be harder to remove.

  • Fruit juice, candy, ice cream, gravy, alcohol & soft drinks- Mix one-quart water with one-teaspoon mild detergent & one-teaspoon white vinegar then pour into a spray bottle if at all possible. Be sure to blot up as much as possible with a clean cloth. Minimally apply the solution to spot and with a clean damp cloth, wipe from outside to inside direction. With a dry cloth wipe from outside to inside direction. Repeat till clean.
  • Mud- Let dry. Then crumble and remove the excess with vacuum. Clean rest with above solution and manner.
  • Urine- Blot up as much as possible. Dilute the stain further by wiping with a damp cloth from an outside to inside direction. Then clean with one quart water with one teaspoon white vinegar or club soda in the manner described at top.
  • Nail Polish- Blot up as much as possible. Use nail polish remover and apply with an eyedropper. Wait a few seconds then blot. Repeat until gone.
  • Cigarette Burns- If the burned area is small and only at the top of carpet, snip off the charred bits with nail clippers. Note: This will leave an indentation in the carpet but will look less noticeable than a black mark.

Telephone:

704-551-0611

704-551-0611

–Flooding Cleanup Procedures-

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Water Extraction’s

Nothing can prepare you for these calamities. A water pipe, hot water heater, waterbed or fish tank that burst and floods your home. A washing machine or toilet, that overflows on a fluke. The only thing that can be done is clean up afterwards. But fear not for the carpet can be saved in the majority of situations if you get it taken care of within 2 days. Mold and mildew will become a nasty problem if moisture is allowed to sit longer than that.

Of course the first thing to do is make sure the leaking water is stopped. Insurance usually covers this type of accident but check your policy before you assume they will. Insurance companies will reimburse you over the deductible. Clear all the small items off the floor and atop the furniture in the affected area and remove furniture from the affected area. Unfortunately, Clean Slate no longer does water extractions. In the years we've been in business we've only had 2, and the cost of maintaining the supplies for extractions just was not worth it, not to mention that most people are not prepared to deal with the insurance companies. However, we feel it is necessary to help you be informed when dealing with restoration companies.

Our Procedure

Our first goal is to make sure the water source is no longer a problem. Then, depending on the depth of the water we either extract excess water or start removing the padding. We will start moving all furniture to one side of the room and fold the carpet back to expose the padding to be removed. The padding acts like a sponge and easily breaks apart. It is to be removed and thrown away. The sub-floor and carpet will be vacuumed as dry as possible and the same will occur with the second half of the room. A deodorizer will be sprayed under and on the affected areas to prevent mold and mildew. The furniture will be placed back on the carpet with protection under them to prevent rust or staining. The padding will be placed at the street; arrangements may be needed for the city to remove it. A blower will be placed in the room ($25) to aid in air circulation, decreasing drying time.

After we leave, use fans to keep the air moving. Walking across the carpet is fine, but be careful when stepping off the carpet onto uncarpeted surfaces. It will be slippery. Tack strips may be exposed along the walls. These keep the carpet in place and are very sharp. Take care not to step on them.

Keep the protective plastic under the furniture for 2-3 days. Do not add furniture to the carpet until it’s completely dry.

In some cases the carpet may need to be thrown away. Old carpet, 20+ years, may shrink or be too weak to withstand the re-stretching process of re-tacking. The City will take it away. It must be cut; a razor is efficient, into 4-foot sections and rolled tightly.

When the carpet has dried the pad will need to be replaced and carpet stretched back into position. Any floor-covering retailer can do the job. After this is done it would be wise to have it cleaned. In extracting the water there is no cleaning solution used in the process. At the time of extraction the goal is to get the carpet dry as fast as possible. To do that we don’t want to add more water to the situation. Therefore we recommend to have it cleaned after the carpet has completely dried.

Telephone:

704-551-0611

704-551-0611





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